Ng9 2tn Woodside Road, Lenton Wollaton East, Nottingham, NG9 2TN, UK
Useful: 0
Low severity. Inaccurate listing, minor everyday disputes.
Letting agent Purple Frog rating 1/5:
"The agency was utterly abhorrent to work with. To my knowledge, this is the first review I’ve ever written; I’m not one to make a fuss of it when something doesn’t go my way. However, even I have my limits and I regret that my passivity may have ever contributed to this vile company’s assumption it can tread on the rights of tenants without consequence. I have suffered through this miserable organisation’s garbage for coming up on 18 months now, and I urge anyone who thinks complaints against PurpleFrog are exaggerated to read through everything below before making the mistake of using this group like I did.A disclaimer, to begin; on the rare occasion I successfully managed to talk to someone at PurpleFrog they were understanding and tried as much as possible to struggle against their organisation in order to provide myself and my housemates our basic human rights. This company’s rot spreads from the top down.Upon arriving at the house I found the entire building in an absolute state; I spent the first day alone in the kitchen, scrubbing what was clearly years worth of grease and mold from between each tile and off each handle and hob-piece the previous cleaners had somehow managed to miss, though I’d be shocked if the higher management had actually sent cleaners and not just a pair of their lowest paid workers with a scrubbing brush. The floors were so sticky it took 3 runs […truncated, see source link for full text]".
Overall tenancy rating 1/5.
Source: Marks Out Of Tenancy, https://www.marksoutoftenancy.com/tenancy-rating-reviews/2322/gb/nottingham/lenton++wollaton+east/ng9+2tn+woodside+road/ng9+2tn
