227 Dawlish Road, Selly Oak, Birmingham, B29 7AS, UK
Low severity. Inaccurate listing, minor everyday disputes.
Landlord Adam Chambers rating 2/5:
"Very unresponsive and slow, took months and months to sort out dangerous mould in our kitchen, they took 5 months to approve someone to fix a leak above our housemates bed, does not seem to care about the house or the students living in it".
Letting agent Purple Frog rating 1/5:
"Terrible and awful are kind words to describe purple frog. They are extremely unprofessional, ignorant, disorganised, slow to respond and take their time fixing prominent issues. They didn’t have our keys cut until a week after we moved into our property, and one of our housemates didn’t have her front door key cut until 3 months later. The house was also found in an extremely poor state, purple frog hadn’t looked at it once before we moved in and it was covered in thick, fuzzy black and green mould. We had to beg them to get a cleaner to sort this as they were insistent the property was fine and liveable. We’ve had 4 leaks and 1 serious burst pipe during our tenancy and purple frog were awful. They were extremely unhelpful with the burst pipe, and did not know where the emergency stop button was (it was in a tenants room).".
Overall tenancy rating 1/5.
Source: Marks Out Of Tenancy, https://www.marksoutoftenancy.com/tenancy-rating-reviews/3031/gb/birmingham/selly+oak/227+dawlish+road/b29+7as
