13 Arley Road, Bournbrook, Birmingham, B29 7BQ, UK
Low severity. Inaccurate listing, minor everyday disputes.
Letting agent Purple Frog rating 1/5:
"Agency was an absolute p*sstake. Very slow to respond to maintenance requests. Broke our contract and the law multiple times by not giving enough notice before entry to show prospective tenants around, didn't provide the inventory promptly. The worst aspect is their complete disregard for students and basically being organised scammers. Tried to make us pay for multiple things out of our deposit that were completely false, including trying to charge for late rent and bills even though this was all done through their direct debit system. Conmen and would avoid at all costs".
Overall tenancy rating 2/5.
Source: Marks Out Of Tenancy, https://www.marksoutoftenancy.com/tenancy-rating-reviews/865/gb/birmingham/bournbrook/13+arley+road/b29+7bq
